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Shipping Policy

We process orders between Monday and Friday. Orders will be processed within 1 business day after the date that the customer has placed the order.  Production and Shipping within the United states may take between 5 to 15 business days depending on the product.

Back Orders:

If the product has been back ordered, we will try our best to ship it out as soon as it gets back in stock. Meanwhile, we will inform you on the product page about the shipping time. Please Kindly contact us if you can not wait, we will help you cancel the order.

*Please note that these are estimated delivery times only, therefore New Depictions is not guaranteeing delivery dates.

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. 

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

If you have placed an order and would like to seek help from us,

please Contact Us.